Terms and conditions

Last updated: December 1, 2019

These Terms and Conditions of use (“Terms”, “Terms and Conditions”) govern your relationship with this website https://www.vilaverdeemflor.com/online-store (“The service” or “Website”), owned and operated by the Village Green in the Flower of Coturela, and Vieira, Ltd (“we”, or “our”).

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms of use. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms of use. If you do not agree with any part of the terms, you may not be able to access the Service.

Shopping

Seller

On the Village Green in the Flower of Coturela, and Vieira, Lda.) reserves the right to:

• To refuse or cancel your order at any time for certain reasons including but not limited to the following: the availability of the product or service, error in the description or price of the product or service, error in your order, if there is any suspicion of fraud, or in a transaction not permitted or is unlawful, or for any other reason.

• Consider the orders, as it made only after receipt of your payment of the same. Looking from this point, the fulfillment of the timing of the delivery. 

• Looking at the seasonal and sensitive to the majority of the items offered, replace, or change any item in the event of non-availability of the same, whether it is in the species, race, gender, color, or variety. To ensure, however, that the value and the balance of the composition is the same, without prejudice to the client. 

• Do not order where the recipient refuses to, or is not present and will not be able to do so with someone else to take his place. 

• To contact a buyer if that is indispensable for the optimal performance of the service is to be performed. 

• Contracting entity or business so as to ensure the smooth delivery of the services.

The Buyer

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your purchase,you may be asked to provide your shipping information( name,address, contact, and that of the recipient, if other than itself), including the phone number of your credit card

You hereby represent and warrant to us that: (i) you have the legal right to use any credit card or other method(s) for payment in connection with any purchase; and that (ii) the information you provide to us is true, correct, and complete.

By submitting such information, you grant us the right to provide the information to third parties for the purpose of facilitating the completion of purchases.

The buyer has the right to:

• To request a refund or a replacement of the article is purchased, is always that for the reason that the self of others, this is not to be in good condition.

• To request a return or replacement for your order is always delivered to you within a period later than the twenty-four hours after the stated hours of delivery.

• To request the forwarding of an order, that does not carried out because of your responsibility and pay for only the price of shipping (if required), up to a maximum of three attempts are allowed.
• The purchaser shall have the right of information, access, payment, rectification, limitation, data portability and opposition to being able to exercise his / her rights through a written communication to the entity and the Village Green in the Flower of Coturela and Scallop Lda.

Refunds, Exchanges and Returns

This privacy policy addresses the procedures to be adopted by the Village Green in the Flower of Coturela, and Vieira, Lda., with regard to the exchange and refund of the flowers that you have purchased, as well as value-for-money spent on them, and other procedures that are applicable to this Site.

The customer should be aware that the purpose of the Site is to make it easy for the day-to-day life, allowing you the gift of flowers at any time and anywhere without the hassle of leaving the place, and the ability of the element of surprise, bearing in mind that, inevitably, involve perishable items, and sensitive (can be considered as perishable products, which, by their nature, will deteriorate in a few days (such as plants, fruits, flowers, etc.) its conservation status has a direct influence on the result of the composition is floral. The way work is organized, it aims to meet the immediate needs of the client, and the client can schedule delivery in advance, to the exclusion of the need for, and possibility of failure are greater in the days of the increased volume of inquiries, courts or parties).

On the Village Green in the Flower of Coturela, and Vieira, Ltd always tries to ensure the highest quality of flowers to any point of time. All our shipments are carried out in an appropriate manner to keep your fresh-cut flowers and preserved until you reach your destination.

For the purchase of products through the Site shall constitute your acceptance of full and unfettered by all of the terms and conditions set out in this Policy in return, and Refund to you.

Product is in violation of the order

If, at the time of delivery, it is ascertained that the flowers are subject to wear and tear, the customer will have to opt-out of receiving, and report the problem to the Customer Service (hereinafter the CUSTOMER) from the Village Green in the Flower of Coturela, and Vieira, Lda at the address of the e-mail address or the phone number provided.

If the customer fails to realise that the problem is at the time of the delivery and receive the goods damaged in the transportation or the cross-section of the request, you should get in touch with our CUSTOMER service as soon as possible, within a period of twenty-four (24) hours of racing, starting from the time of delivery.

Delivery is carried out twenty-four hours after the time of delivery applies.

In the event of a return/refund caused by delivery is carried out twenty-four hours after the time of delivery, a valid, then the procedure will be as follows:

• If you have not been refused at the time of receipt, the customer will lose the ability to request a return or exchange.

• If you have a refusal at the time of receipt, the customer must contact the CUSTOMER service for a replacement or a refund of the full value of the product.

- IMPORTANT: If you are not subject to the time limits above, we will not accept the return.

Procedure for exchange/refunds

In the case of exchange/refund due to product not in accordance with the order or delivery is carried out twenty-four hours after the time of delivery, a valid, then the procedure will be as follows:

In either case, the complaint shall be subject to review by the Village Green in the Flower of Coturela, and Vieira, Lda. and is the case is to be found the cause of the problem claimed by the customer, or the failure to comply with any of the conditions set out in this privacy policy, the item will be returned to the customer, on the same terms and conditions, or left on our premises (see contact details) for up to 72 hours for which the client may be able to stand up.

Ways for a Refund

In cases where this is justified to a refund of the amount paid by the customer, as set out in this privacy policy, it will be made according to the payment method used by the customer at the time of purchase.

If the customer wishes, in any of the cases may be generated and sent to you with a coupon code with the value of the refund you can request one item of similar value of your choice on our website.

Availability, errors and inaccuracies

We are constantly updating our offerings of products and services on the Service. All goods or services available on our Service may be incorrectly assessed as described incorrectly or is not available, and there may be delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not warrant the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice to you.

Contests, sweepstakes and promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms of use. If you have any promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a promotion conflict with these Terms, the promotion rules will apply.

Contents

Our service allows you to post, link, store, share and otherwise make available certain information, text, graphics, video, messages or other materials (“Content”). You are responsible for all Content that you post to the Service, including its legality, reliability and appropriateness.

By posting Content to the Service, you grant us the right and license to use, reproduce, modify, translate, publicly perform, publicly display, publicly perform, reproduce, and distribute such Content on and through the Service. You retain any and all rights concerning any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. Do you agree that this license includes a right to make available your Content to other users of the Service, who may also use your Content subject to these Terms and conditions.

You hereby represent and warrant to us that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) that the posting of your content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any other person.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and up-to-date all the time. To not do so would constitute a violation of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us promptly after becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of the Village Green in the Flower of Coturela, and Vieira, Lda. and its licensors. The Service is protected by copyright, trademark, and other laws of the Uk and other countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Village Green in the Flower of Coturela and Scallop Lda.

Links to other web sites

Our Service may contain links to web sites or third-party services that are not owned or controlled by the Village Green in the Flower of Coturela and Scallop Lda.

The village Green in the Flower of Coturela, and Vieira, Lda. does not control and does not assume any responsibility or liability for, the content, privacy policies, or practices of any other sites or for the services of a third-party. You also acknowledge and agree that the Village Green in the Flower of Coturela, and Vieira, Lda. will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We encourage you to read the terms and conditions and the privacy policy of any web sites or to third-party services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon any such termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation of Liability

In no event will the Village Green in the Flower of Coturela, and Vieira, Lda., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable to you for any indirect, incidental, special, consequential, punitive or other damages whatsoever, including, but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to, use of, or your inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) the for any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been advised of the possibility of such damage, and even if a remedy set forth herein fails of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk of the user. The Service is provided “AS-IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

The village Green in the Flower of Coturela, and Vieira, Ltd., its parent, subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Applicable Law

These Terms shall be governed by, and construed and interpreted in accordance with, the laws of the netherlands without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid, illegal or unenforceable in any respect by a court, the remaining provisions of these Terms will remain in effect. These Terms of use constitute the entire agreement between us regarding our Service, and supersede any and all prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms that have come into effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Dispute resolution

And this is the website of the online sale, the jurisdiction of the Centre for Arbitration of Consumer Disputes, corresponding to the domicile of the consumer. In a time in which the company is linked to a cost / benefit ANALYSIS (Associação Comercial de Braga), a resolution of the dispute may be settled by the Court of Arbitration for California.

Get in touch

If you have any questions about these Terms, please contact us.

The village Green in the Flower of Coturela, and Vieira, Lda.

VAT number: 502311738

Av.António Sérgio, nº669

4730-709 The Village Green

Tel: 253 312 288 (the cost of the call to the fixed network, the national