Cookies Policy

Effective Date: December 1, 2019

Vila Verde in Flôr de Coturela e Vieira Lda (“we”, or “our”) operates the website http://www.vilaverdeemflor.com/online-store (hereinafter referred to as “Service”).

This page informs you about our policies regarding the collection, use and disclosure of personal data when you use our Service and the options you have associated with that data.

We use your data to provide and improve the service. By using the Service, you consent to the collection and use of information in accordance with this policy. Unless otherwise specified in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as our Terms and Conditions, accessible under Terms and Conditions

Definitions

  • Service

Service is the site http://www.vilaverdeemflor.com operated by Vila Verde in Flôr de Coturela e Vieira Lda

  • Personal data

Personal Data means data about a living individual that can be identified from that data (or this and other information that we have or are likely to have).

  • Usage data

Usage data is data collected automatically, generated by the use of the Service or the Service's own infrastructure (for example, the duration of a visit to the page).

  • Cookies

Cookies are small files stored on your device (computer or mobile device).

  • Data controller 

Data Controller means the natural or legal person who (alone or together or in common with other people) determines the purposes for which and the manner in which any personal information is, or will be, processed.

For the purposes of this Privacy Policy, we are a Data Controller for your Personal Data.

  • Data processors (or service providers) 

Data Processor (or Service Provider) means any natural or legal person who processes data on behalf of the Data Controller. We can use the services of several Service Providers to process your data more efficiently.

  • Data owner (or user)

The data subject is any living person who is using our Service and is subject to Personal Data.

Collection and use of information

We collect several different types of information for various purposes to provide and improve our Service for you.

Personal data

When using our Service, we may ask you to provide us with some personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • Name and Nickname
  • Phone number
  • Address, state, province, zip / city
  • Cookies and usage data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You can choose not to receive any or all of these communications by following the unsubscribe link or the instructions provided in any email we send.

Usage data

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's IP address (for example, IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on these device identifier pages and other diagnostic data.

Location data

We may use and store information about your location if you give us permission to do so (“Location data”). We use this data to provide features of our Service to improve and personalize our Service.

You can enable or disable location services when using our Service at any time through your device's settings.

Cookie Tracking & Data

We use cookies and similar tracking technologies to track activity on our Service and maintain certain information.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags and scripts to collect and track information, in addition to improving and analyzing our Service.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Examples of cookies we use:

  • Session cookies. We use session cookies to operate our service.
  • Preferred cookies. We use preferred cookies to remember your preferences and various settings.
  • Security cookies. We use security cookies for security purposes.

Use of data

 Vila Verde in Flôr de Coturela e Vieira Lda uses the data collected for several purposes:

  • To provide and maintain our service
  • To notify you of changes to our service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • Gather valuable analysis or information so that we can improve our Service
  • To monitor the use of our service
  • To detect, prevent and resolve technical problems
  • To provide news, special offers and general information about other products, services and events that we offer similar to those you have already purchased or asked about, unless you have chosen not to receive this information.

Legal basis for the processing of personal data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), the Vila Verde legal base in Flôr de Coturela e Vieira Lda to collect and use the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Vila Verde em Flôr de Coturela e Vieira Lda can process your personal data because:

    • We need to make a contract with you
    • You gave us permission to do this
    • Processing is in our legitimate interest and is not replaced by your rights
    • For payment processing purposes
    • To comply with the law

Data retention

Vila Verde in Flôr de Coturela e Vieira Lda will keep your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal contracts and policies.

Vila Verde in Flôr de Coturela e Vieira Lda will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when such data is used to strengthen security or to improve the functionality of our Service, or we are legally required to retain that data for longer periods.

Data transfer

Your information, including Personal Data, may be transferred to - and kept on - computers located outside your state, province, country or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

If you are outside of Portugal and choose to provide us with information, please note that we transfer the data, including Personal Data, to Portugal and process it there.

Your consent to this Privacy Policy, followed by the submission of such information, represents your agreement to such transfer.

Vila Verde em Flôr de Coturela e Vieira Lda will take all steps reasonably necessary to ensure that your data is treated safely and in accordance with this Privacy Policy and no transfer of your Personal Data will occur to an organization or country, unless there are adequate controls. including the security of your data and other personal information.

Disclosure of data

Disclosure for law enforcement

Under certain circumstances, Vila Verde in Flôr de Coturela e Vieira Lda may be required to disclose your Personal Data if it is required to do so by law or in response to valid requests from public authorities (for example, a court or government agency) ).

Legal requirements

Vila Verde in Flôr de Coturela e Vieira Lda may disclose your personal data in the good faith belief that such action is necessary to:

    • To fulfill a legal obligation
    • To protect and defend the rights or property of Vila Verde in Flôr de Coturela e Vieira Lda
    • To avoid or investigate possible irregularities related to the Service
    • To protect the personal safety of users of the Service or the public
    • To protect against legal liability

Data security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your data protection rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Vila Verde em Flôr de Coturela e Vieira Lda aims to take reasonable measures to allow you to correct, alter, delete or limit the use of your Personal Data.

If you want to be informed about the Personal Data we keep about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have about you. Whenever possible, you can access, update or request the deletion of your personal data directly in the settings section of your account. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to rectify your information if that information is inaccurate or incomplete.
  • The right to contest. You have the right to object to the processing of your personal data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to receive a copy of the information we hold about you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time when Vila Verde em Flôr de Coturela e Vieira Lda has relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, contact your local European Economic Area (EEA) data protection authority.

Service providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform services related to the Service or to help us analyze how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are required not to disclose it or use it for any other purpose.

Analytics

We may use third party service providers to monitor and analyze the use of our service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize the ads for its own advertising network. You can disable the availability of your activity on the Service for Google Analytics by installing the browser add-on to disable Google Analytics. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visit activity. For more information about Google's privacy practices, visit the Google website Privacy & Policy on the web page: https://policies.google.com/privacy?hl=en https://policies.google.com/privacy?hl=pt-PT

Behavioral Remarketing

Vila Verde in Flôr de Coturela e Vieira Lda uses remarketing services to advertise on third party websites for you after visiting our Service. We and our third-party suppliers use cookies to inform, optimize and serve ads based on your previous visits to our Service.

  • Google AdWords

The Google AdWords remarketing service is provided by Google Inc.You can disable Google Analytics for display advertising and customize Google Display Network ads by visiting the Google ad settings page: http://www.google.com/settings/adsO Google also recommends installing the Browser Add-on to disable Google Analytics https://tools.google.com/dlpage/gaoptout– add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.For more information about Google's privacy practices, visit the Google Privacy and Privacy website. Web page terms: https://policies.google.com/privacy?hl=en https://policies.google.com/privacy?hl=pt-PT

  • Facebook

Facebook's remarketing service is provided by Facebook Inc. You can learn more about Facebook's interest-based advertising by visiting this page: https://www.facebook.com/help/164968693837950 To disable Facebook's interest-based ads, follow these Facebook instructions: https://www.facebook.com/help/568137493302217O Facebook adheres to the Self-Regulation Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also choose to leave Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, Canada's Digital Advertising Alliance in Canada http://youradchoices.ca/ou or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/ ou or disable your mobile device settings. For more information on Facebook's privacy practices, visit the Facebook Data Policy: For more information on Facebook's privacy practices, visit the Facebook Data Policy:

Payments

We may provide paid products and / or services within the Service. In this case, we use third party services for payment processing (for example, payment processors).

We will not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards defined by the PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American
Express and Discover. PCI-DSS requirements help ensure the safe handling of payment information.

The payment processors we work with are:

PayPal The Privacy Policy can be seen at https://www.paypal.com/webapps/mpp/ua/privacy-full

Ifthenpay- https://ifthenpay.com/termosCondicoes/

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be taken to the third party website. We strongly recommend that you review the privacy policy of all sites you visit.

We have no control over or assume any responsibility for the content, privacy policies or practices of any third party websites or services.

Children's privacy

Our service does not serve children under 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and know that your child has provided us with personal data, please contact us. If we become aware that we collect personal data from children without checking parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will inform you by email and / or a notice posted on our Service before the change takes effect and update the “effective date” at the top of this Privacy Policy.

It is recommended that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact

If you have any questions about this Privacy Policy, please contact:

  • By email: vilaverdeflor@gmail.com
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