Privacy Policy
Vila Verde in Flôr de Coturela e Vieira Lda operates the website and http://www.vilaverdeemflor.com http://www.vilaverdeemflor.com/online-store.
This page informs about our policies for the collection, use and disclosure of our customers' personal data. By using our Store, the customer agrees to the collection and use of information in accordance with this policy. Unless otherwise specified in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as our Terms and Conditions, accessible at https://www.vilaverdeemflor.com/termos-e-condições.
Definitions
Store
Loja is the site https://www.vilaverdeemflor.com/online-store operated by Vila Verde in Flôr de Coturela e Vieira Lda
Personal data
Personal data is all information related to an identified or identifiable natural person, that is, it is all data that allows the unambiguous identification of an individual.
Cookies
Cookies are small files stored on your device (computer or mobile device).
We may use our customers' Personal Data to contact them with newsletters, marketing or promotional materials and other information that may be of interest to them.
The customer can choose not to receive any or all of these communications, following the unsubscribe link or the instructions provided in any email we send.
Data controller
Data controller means the individual or system that (alone or together with other people) collects and processes the personal data of customers.
In this sense, the personal data collected and processed in our store, fulfill the purpose of identifying the customer and fulfilling the services, to which we are linked.
For the purposes of this Privacy Policy, we are a Data Controller for your Personal Data, and for that reason, we guarantee that the collection and processing of our customers' personal data will be carried out with strict compliance with the rules to which it is attached.
Data processors (or service providers)
Data Processor (or Service Provider) means any individual or system that processes data on behalf of the Data Controller. We can use the services of several Service Providers to process our customers' data more efficiently and with guaranteed their safety.
Data processors are bound by the subcontracting rules, set out in article 28 of the General Data Protection Regulation, which will be strictly enforced by us, through practical measures.
Data owner (or user)
The data holder is any individual or corporate person who accesses our store.
Collection and use of information
We collect different types of information from our customers, in order to effectively deliver our services.
Types of data collected
Personal data
When using our Store, we may request that the customer provide us with some personal information that can be used to contact or identify him.
Some personal information collected and processed in our store,
- Email address
- Name and Nickname
- Phone number
- Address, state, province, zip / city
Usage data
We may also collect information about how our Store is accessed and used ("Usage Data"). This Usage Data may include information such as the IP address of the customer's computer (for example, IP address), browser type, browser version, the pages of our Service that the customer visits, the time and date of his visit , the time spent on these pages, device identifiers, and other diagnostic data.
We guarantee, through our data controller, the maximum security of your personal data and usage data.
Location data
We may use and store information about the location of our customers, if they give us permission to do so. We use this data to provide resources for our Store, to improve and personalize our Store.
The customer can activate or deactivate location services, when using our Store, at any time, through the settings of his device.
Use of data
Vila Verde em Flôr uses the data collected for several purposes:
- supply and maintain our store,
- notify the customer of changes to our store,
- allow the customer to participate in interactive features of our store,
- provide customer support,
- gather valuable analysis or information so that we can improve our Store,
- monitor the use of our store,
- detect, prevent and resolve technical problems,
- provide news, special offers and general information about other products, services and events that we offer similar to those that the customer has already purchased or asked about, unless he has chosen not to receive this information.
Legal basis for the processing of personal data under the General Data Protection Regulation (GDPR)
Vila Verde in Flôr de Coturela e Vieira Lda, bases the collection and processing of its customers' personal data, in order to comply with the following purposes:
- Purchase and sale contract for floral products or contract for the provision of floral services,
- The processing of our customers' personal data is ensured by a legal protection system for them and with guaranteed storage security.
- To comply with legal payment security procedures.
- Compliance with the law, in order to guarantee the commercial relations that we establish with our customers,
Vila Verde in Flôr de Coturela e Vieira Lda., Will keep your personal data only for as long as is necessary for the purposes set out in this Privacy Policy (1 year). We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data in order to comply with applicable laws), resolve disputes and enforce our legal contracts and policies.
Vila Verde in Flôr de Coturela e Vieira Lda., Will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time (1 year), except when such data is used to strengthen security or improve the functionality of our Service, or we are legally required to retain that data for longer periods.
Data transfer
Articles 44 and following of the GDPR.
Disclosure of data
Disclosure for law enforcement
The disclosure of your personal data will only occur for compliance with legal obligations, within the scope of judicial proceedings or by order of public authority.
Legal requirements
Vila Verde in Flôr de Coturela e Vieira Lda., May disclose your personal data in the belief in good faith that such action is necessary to:
- Compliance with a legal obligation
- Protection and defense of the rights or property of Vila Verde in Flôr
- avoid or investigate possible irregularities related to the Service
- protection of the personal safety of users of the Service or the public
- protection against legal liability
Data security
The security of our customers' data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee your absolute security.
Data protection under the legal regime of the General Data Protection Regulation (GDPR)
Vila Verde em Flôr, guarantees compliance with actions that ensure the exercise of your right of access, portability, erasure, rectification and opposition, of your personal data. At any time, the customer can contact us, at exercise its legal rights, enshrined in the General Data Protection Regulation.
Payments
We may provide paid products and / or services within the Service. In this case, we use third party services for payment processing (for example, payment processors).
We will not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards defined by the PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American
Express and Discover. PCI-DSS requirements help ensure the safe handling of payment information.
The payment processor we work with are:
- PayPal: https://www.paypal.com/pt/webapps/mpp/ua/legalhub-full
- Ifthenpay: https://ifthenpay.com/termosCondicoes
Children's privacy
Our services do not cater to children under 18 (“Children”).
If a minor wishes to place an order or any other service, he must be accompanied by an adult responsible for the minor's acts.
Changes to this privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will inform our customers by email and / or a notice posted on our Service, before the change takes effect.
Changes to this Privacy Policy are effective when posted on this page.
Contact
If the customer has any questions about this Privacy Policy, please contact:
By email: vilaverdeflor@gmail.com of the services, respective billing and referred purposes.
